Hours of Contact and Support
The XeonPlay team will be actively dealing with your questions at the selected hours above, where all the support services we provide will be available for customers and non-related customers can contact XeonPlay. XeonPlay promise that we will reply to all tickets and email enquiries within 24 hours Maxmimum as customer satisfaction is our number one priority. Calling XeonPlay Contacting XeonPlay by phone is instant access to support related problems and Sales related queries . This is the quickest most effective method of dealing with critical support issues, as well as looking for a custom deal package. For assistance dont hesitate to call XeonPlay Telephone : 07003 400 214
Sales and Support Live Chat Live chat is located on every XeonPlay page at the header banner top right, were you can click and speak directly to support or sales. Live chat enables you to have a quick response to your sales or support questions. Live Chat is aimed to answer sales questions and deal with minor support related problems. Click below for Support or Sales related queries. Support Tickets If you require assistance with your server, the best and quickest way is by support ticketing. This method of support is the proper forum for XeonPlay customer related services. This is also the best common method to ask for advise on configs, rates, mods, and performance related issues. Ticketing is a e-mailing system from XeonPlay staff to XeonPlay customers. Maximum response time is 24 hours, but we aim to resolve customer queries and reply within 3 hours. If you would like to post a ticket, follow the link and login Support E-Mail If you dont want to leave a ticket or talk to someone on live support, you can always leave an e-mail which we will respond. |
Contact Call Us : 07003 400 214 Live Support Ticket Support
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